Hiro arrives at Knapford station to find the Fat Controller very busy; so busy in fact that the Fat Controller leaves his top-hat inside his office and bumps into the stationmaster and a porter. Edward arrives and, like Hiro, is quite worried about the Fat Controller's unusual behaviour. The Fat Controller has a meeting to attend with the Thin Controller and he doesn't listen to Edward who tries to ask him where to take his visitors from Brendam Docks.Hiro decides to help Edward, so as not to bother the Fat Controller and tells Edward to take his visitors to the hills. Later, Hiro finds Thomas taking tables and chairs, but he doesn't know where to take them; so Hiro tells Thomas to go and visit Farmer Trotter. Finally, Hiro finds Percy taking ducks, who want to go for a swim; so, Hiro tells Percy to take the Fenlan Track so that the ducks can have a swim.