Mike Barratt considers a transfer to a hospital in New Zealand, to get away from the frustrations of the constraints on his work at Holby. New ward sister Chrissie Williams arrives, and gets off on the wrong foot by being rude to Jasmine Hopkins. One of Stan Ashleigh's schemes accidentally causes a widespread power cut in the hospital, interrupting operations, and trapping Anton Meyer in a service lift with James Campbell, who is becoming increasingly distraught over the death of his daughter, for which he holds the hospital staff responsible, despite Meyer's assurances and the conclusions of the in-house investigation. Victoria Merrick's murderer is identified.