Overview:Badger assists Estate Agent Kilostate in Norwood. Manager, Dal's branch deals with sales and lettings, they do about two sales a month and around ten lettings. They have 15 properties on their books compared to over 100 in rival agents. Badger works with a sales team of three in order to generate more leads for the business. She gives sales training, helps to produce leaflets to attract business, tries to promote better communication and encourages the manager to set sales targets. Friendly competition develops and better sales techniques bring in a lot more leads. Sales increased to 6 a month and profits doubled.